Shipping policy
Shipping Policy
Order Processing
Orders are processed and submitted to our fulfillment partner within 1–2 business days of payment confirmation (Monday–Friday, excluding federal holidays). You will receive a shipping confirmation email with a tracking number once your order has shipped.
Shipping Rates
We offer flat-rate ground shipping on all orders to the contiguous 48 states:
| Order Total | Shipping Rate |
|---|---|
| Under $100.00 | $19.99 |
| $100.00 – $498.99 | $11.99 |
| $499.00 and over | FREE |
Delivery Time
Most orders arrive within 3–7 business days after shipment, depending on your location. Delivery times are estimates and not guaranteed. Weather events, carrier delays, and high-demand periods may affect transit times.
Shipping Carriers
We ship via UPS, FedEx, and other major carriers depending on your location and order size. Carrier selection is made at time of fulfillment.
Order Tracking
A tracking number will be emailed to you once your order ships. You can track your shipment directly on the carrier's website. If you have not received a tracking number within 3 business days of placing your order, contact us at orders@apexflowsolutions.com.
Shipping Restrictions
We currently ship to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations at this time.
Large or Heavy Orders
Oversized or particularly heavy items may be subject to freight shipping. If your order requires freight delivery, we will contact you before processing to discuss delivery arrangements and any additional charges.
Address Accuracy
Please verify your shipping address at checkout. Apex Flow Solutions is not responsible for orders delayed or lost due to an incorrect address provided at the time of order. Address corrections after shipment may incur additional carrier fees.
Questions About Your Shipment
Contact us at orders@apexflowsolutions.com with your order number and we will assist you promptly.